#desk


Microsoft 365 Attackers Use Help Desk Vishing to Steal Data for Extortion

Sep 7, 2026 // 19:02

Threat hunters have disclosed details of a widespread data theft and extortion threat cluster that’s targeting Microsoft 365 and other software-as-a-service (SaaS) offerings through information […]

Microsoft 365 Attackers Use Help Desk Vishing to Steal Data for Extortion

Sep 7, 2026 // 18:52

Threat hunters have disclosed details of a widespread data theft and extortion threat cluster that’s targeting Microsoft 365 and other software-as-a-service (SaaS) offerings through information […]

3 Ways AI Powers Service Desk Attacks and How to Prevent Them

Jul 8, 2026 // 17:17

IBM’s 2025 Cost of a Data Breach Report found that 16% of breaches studied involved attackers using AI tools, most often for phishing or deepfake […]

Securing the service desk: Why social engineering attacks keep succeeding

Jun 24, 2026 // 17:16

Service desk social engineering remains one of the most effective ways for attackers to gain access to corporate systems. The 2025 attacks against UK retailers […]

SLH Cyber Group Recruiting Women for High-Stakes IT Help Desk Vishing Attacks

Feb 25, 2026 // 18:50

The cybercrime alliance Scattered LAPSUS$ Hunters (SLH) is reportedly offering $500 to $1,000 upfront per call to recruit women for targeted voice phishing (vishing) operations. This tactical shift leverages […]