#support


SimpleHelp bug lets hackers create rogue remote support accounts

Jun 15, 2026 // 23:17

A vulnerability in the SimpleHelp remote management software allows unauthenticated attackers to create privileged technician accounts on servers using the OpenID Connect (OIDC) authentication protocol. […]

Over 20,000 Instagram accounts stolen in Meta AI support hack

Jun 8, 2026 // 09:16

Meta has revealed that over 20,000 Instagram users had their accounts hijacked in a recent incident where attackers used Meta’s AI-powered support system to reset passwords. […]

Silent Ransom Group targets law firms with fake IT support calls

Jun 7, 2026 // 17:17

The Silent Ransom Group extortion gang is actively targeting U.S. law firms and professional services organizations in social engineering attacks that often lead to data […]

Former US execs plead guilty to aiding tech support scammers

May 22, 2026 // 18:37

Two former executives of a call-tracking and analytics company pleaded guilty to concealing a years-long tech support fraud scheme that victimized individuals worldwide. Former CEO […]

NAKIVO v11.2: Ransomware Defense, Faster Replication, vSphere 9, and Proxmox VE 9.0 Support

Apr 18, 2026 // 16:57

The new release adds automated replication, support for newer VMware vSphere and Proxmox versions, and modern authentication for faster, safer recovery. Sparks, Nevada – April […]

Google reports UNC6783 hackers pilfered Zendesk tickets from company’s support system.

Apr 9, 2026 // 18:38

A cybercriminal group known as UNC6783 is targeting firms by first compromising their business process outsourcing (BPO) partners. Google’s Threat Intelligence Group (GTIG) reports that […]

Hims & Hers: Data breach reported after support system issue. Zendesk tickets exposed data.

Apr 3, 2026 // 20:57

Hims & Hers Health, a major telehealth provider, is alerting customers about a data security event impacting a third-party customer support system. Hims & Hers […]

Meta to Discontinue End-to-End Encryption Support for Instagram Chats in May 2026

Mar 13, 2026 // 23:02

Confirmed by Meta, Instagram will officially discontinue support for end-to-end encrypted (E2EE) direct messaging starting May 8, 2026. This marks a significant rollback of the privacy feature that […]

New Tech Support Scams Deploy Customized Havoc C2 Framework

Mar 3, 2026 // 22:52

A recently identified campaign uses fake IT support to deliver a customized Havoc command-and-control (C2) framework across multiple organizations. This sophisticated attack, discovered by Huntress, often serves as […]

Fake ClawHub Support Tips Deploy AMOS Malware on macOS

Feb 23, 2026 // 18:37

A malware campaign targeted ClawHub, the official repository for OpenClaw AI agent “skills,” by using fake troubleshooting tips to distribute the Atomic macOS (AMOS) infostealer. The Infection Method Unlike standard […]